C2C coin buying operation guide
Nov 21, 2024
When buying coins, you can do the following:
1. Authentication: In order to ensure the security of your transaction, you need to authenticate yourself. You can log in to Ouyi APP, click on the avatar in the upper left corner of the homepage, enter the personal center, and click [Identity Authentication] to authenticate the real person.
Video authentication needs to be done in [C2C Buying Money]. On the homepage of Ouyi App, click [C2C Buy Money] and select [My]-[C2C Video Authentication]-[Authentication Now]. When video authentication, please make sure to turn on the sound, turn on the camera and don't connect headphones. The system will read the risk warning aloud, so you don't need to follow it. After confirming that the information is correct, please answer [Yes] after the beep, and then submit the information for review.
Complete the video authentication to unlock \ increase the trading limit.
2. Select Currency: On the C2C Buy Currency page, select your payment currency and the digital assets you want to buy, and enter the estimated purchase amount in the search box.
3. Select the entrustment document: in the purchase list page, you can filter the entrustment document according to the payment method and transaction amount.
Click on the name of the merchant to enter the merchant's homepage. You can flexibly select the trading object according to the quotation, certification level, transaction volume, completion rate, trading limit, average coin release time, whether to turn on the verification sheet function, etc.
What is a verification form?
The verification function of the currency buying area can ensure the legal source of funds and ensure the smooth transaction. In the purchase list page, if there is a blue "check" icon on the right side of the merchant's name, it means that the merchant has started the verification form function, and the buyer needs to provide a screenshot of the income and expenditure details of the payment account, and can only make payment after cooperating with the merchant to complete the security verification.
4. Confirm purchase: click [Purchase] after confirming the information of the entrustment document.
(1) In the purchase pop-up window, enter your purchase amount or quantity, and select the corresponding payment method.
In order to ensure that the digital currency you purchased arrives at your account quickly, please choose the payment method that can be paid immediately.
(2) After the order is generated and confirmed, click Next.
If the order information is wrong, you can directly click Cancel Order to cancel it. In order to avoid the loss of your assets, please make sure that you have not made payment before canceling, and you will be restricted by the transaction if you cancel many times on the same day.
5. Open the third-party software for payment: the transaction in French currency will not be deducted automatically. When you place an order, please transfer it to the seller by yourself through the corresponding payment software according to the payment method filled in by the seller. Please carefully check the seller's payment method when transferring money.
The specific steps are to copy the seller's account information, open the corresponding payment software, search the seller and complete the payment. After the payment is completed, return to Ouyi APP and click [I have completed the payment], waiting for the other party to confirm.
note:
In case of incorrect payment information, you can click the chat icon in the upper right corner of the interface to communicate directly with the merchant.
If you fail to click [I have paid] to confirm in time after completing the transfer, the order will be cancelled. In this case, you need to contact the seller for a refund. If you can't recover the money from the seller, please contact Ouyi customer service and provide the payment voucher.
If you haven't finished the payment, please don't click [I have paid]. Misoperation will cause your account to be blocked.
Please do not use words related to virtual currency such as "Bitcoin", "BTC" and "USDT" when transferring money, so as to avoid freezing your bank card. According to the specific situation of different countries, remittance to bank cards may cause delay in payment. Please pay in batches to ensure timely payment. If the payment is not timely, the seller has the right to refuse the transaction.
6. Coin release: After you place an order, Ouyi will automatically lock the other party's digital currency. After the seller confirms the payment, Ouyi will release the corresponding amount of USDT to your "fund account", and click [View Assets] to inquire.
If you cancel the order halfway or fail to pay in time, Ouyi will return all the USDT to the seller.
If the other party fails to release the money within the time limit, you can contact the seller for communication or ask customer service.
When you have differences or disputes in the transaction, you can click [Appeal] on the order details page, and the platform customer service will intervene.
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